FAQ's

Gift vouchers are available to purchase from the salon.

We only allow children under 18 months old in the salon this is due to the safety of your little ones and ensuring everyone has the most relaxing time at ZHUZH. 

Any new clients do require a patch test and consultation prior to their first appointment at ZHUZH. This needs to be completed at least 72 hours before the booked colour appointment. Patch tests have to be completed by ourselves to ensure we are covered through our insurers. 

You can either contact us via email, socials, or phone. Alternativley, you can follow the booking link on our services page. 

We offer three different balayage packages. For those who like to have a little top up in between 'A Little ZHUZH' is perfect to freshen up your colour after 8-12 weeks. Those who have a lower maintenance colour could expect to visit us in the salon every 4-6 months, in some cases longer!

If you already have extensions fitted that require maintenance you can coincide this with your colour appointment. However, we aren't able to colour your hair and fit new extensions the same day as we do not stock the hair in the salon. We like to make sure our clients are 100% happy with their colour before matching up to extensions to ensure the colour match is perfect. 

We have on site car parking available to make your visit as hassle free as possible!

For all colour services we use Redken. For styling we use both Redken and Color Wow. For extensions we use Remi Cachet and in our hair spa we use Oway. 

We sell a selection of our favourite products from Redken, Color Wow and Oway.

Unfortunately not, even though all of the products we use in our hair spa are natural and safe to use when pregnant we ask you to lay completely flat on your back for most of the treatment. We care most about yours and your babies well being, due to this we will not offer this treatment to any expecting mum's, it would make a lovely treat to have post pregnancy though!

Due to the use of oils on the scalp and massage techniques we are unable to offer this service to anyone wearing extensions to avoid scalp discomfort and possible matting. However, this would be a great treatment to have if you're planning on having a few days break in between extension removal and refit.  

We are unable to combine a hair colour service with a hair spa treatment. When booking for a hair spa you can choose to add on a cut & finish or a finish instead of a rough dry. 

We require 72 hours notice for all changes or cancellations of appointments. Please see our policies page for more information.